Last updated: [May 2026]
Carmen Roberts Travels (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the UK GDPR and applicable data protection laws.
This Privacy Policy explains how we collect, use and protect your information when you visit Carmen Roberts Travels, purchase digital products (such as travel guides and packing templates), sign up to our newsletter, or contact us.
1. Who We Are
Carmen Roberts Travels
Travel journalism, digital travel products, and travel-related content.
Website: Carmentravels.com
If you have any questions about this policy or your data, please contact us using the details above.
2. What Personal Data We Collect
We may collect:
Name
Email address
Billing address (if purchasing)
Payment details (processed securely by third-party payment providers – we do not store your card details)
Purchase history
IP address
Browser/device information
Website usage data (via cookies/analytics)
Information you provide when contacting us
3. How We Collect Your Data
We collect data when you:
Purchase a digital product
Sign up to our newsletter or freebies
Fill in a contact form
Download a travel guide or template
Interact with our website
Accept cookies
Engage with email marketing campaigns
4. How We Use Your Data
We use your information to:
Process and deliver purchases
Send digital products you’ve requested
Provide customer support
Send newsletters, travel tips, offers or updates (if you opt in)
Improve our website, products and services
Understand audience behaviour through analytics
Meet legal/accounting obligations
5. Legal Basis For Processing
Under UK GDPR, we rely on:
Contractual necessity
To fulfil purchases and provide requested products/services.
Consent
For email marketing, freebies, and newsletter subscriptions.
Legitimate interests
To improve website performance, understand audience behaviour, and run our business effectively.
Legal obligations
For tax/accounting compliance.
6. Email Marketing
If you sign up to receive emails, travel updates, freebies or promotions, we may contact you by email.
You can unsubscribe at any time by clicking the unsubscribe link in any email.
We use third-party email marketing providers (such as Kit / Go high Level or similar) to manage email communications.
7. Payments
Payments are processed securely by trusted third-party providers (such as Stripe, PayPal, Stan Store or similar).
We do not store full payment card details.
Please review the privacy policies of those providers for how they handle your data.
8. Cookies & Analytics
Our website may use cookies and analytics tools (such as Google Analytics) to understand how visitors use the site and improve performance.
You can manage cookie preferences via your browser settings.
9. Sharing Your Data
We do not sell your personal data.
We may share data with trusted third-party service providers where necessary, including:
payment processors
email marketing platforms
website hosting providers
analytics providers
digital product delivery platforms
These providers only process data as needed to support our business.
10. How Long We Keep Data
We retain personal data only as long as necessary for:
fulfilling purchases
customer support
legal/accounting requirements
ongoing email subscriptions (until unsubscribed)
11. Your Rights
Under UK GDPR, you have the right to:
access your personal data
correct inaccurate data
request deletion
restrict processing
object to processing
withdraw consent
request data portability
To exercise your rights, contact us at [insert email].
12. Data Security
We take reasonable steps to protect your personal data, but no internet transmission is completely secure.
13. Third-Party Links
Our website may include links to third-party websites, affiliate products or services.
We are not responsible for their privacy practices.
14. Updates
We may update this Privacy Policy from time to time. The latest version will always appear on this page.
© Carmen Roberts Travels 2026. | Privacy Policy